Tag: Citrix Machine Creation Services

Adding Client Printer Redirection for Citrix Workspace App for Mac and Linux to your Citrix Master Image

Today I learned: Citrix Printer Redirection for Mac and Linux is not available Out-Of-The-Box on the Citrix Master Images I install. In this blog post, I will detail the steps I’ve taken to add this missing piece to all of my Master Images.

Introduction

Although quite rare in Germany, a few of our customers use MacBooks at home for the home office. Last week a customer created a ticket, that he couldn’t print on his home printer, although printer redirection was allowed for him in Citrix Studio. At first, I suggested the usual troubleshooting steps, like updating the Citrix Workspace app for Mac and checking the local preferences of the app. Obviously, both didn’t help. I then checked the problem myself and didn’t find an obvious problem. A quick search then led me to two Citrix KB articles, which revealed a knowledge gap on my side:

Client Printing from Linux/MAC is not available on Windows Server 2016 and 2019 (out of the box)

The following Citrix knowledge base articles explain what’s necessary to activate that feature:

  1. CTX283355: Client Printing from Linux/MAC is not working on Windows Server 2016 and 2019
  2. CTX140208: Citrix Workspace App for Mac and Linux fail to Redirect Local printer to Citrix Sessions

Summary of the knowledge base articles:

  1. Download the HP driver update for HP Color LaserJet 2800 Series PS driver from Microsoft Update Catalog.
  2. Inject the driver into the operating system.
  3. Add the printer driver to the printer driver store.
  4. The next time the user logs on, it will just work.

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